Terms of use

By accessing the Corporation Belladerma inc. ("Belladerma") at the URL www.belladerma.ca (the "Website"), you ("You" or the "User") agree to all of the terms and conditions ("Terms and Conditions") set forth below and acknowledge being bound by them. Browsing on the Website as well as the simple activation of one or other of the hyperlinks constitutes a commitment on your part to comply with the Terms and Conditions and presumes that you are aware of the scope of these

In the event that you disagree with the Terms and Conditions set out below, please leave the Website immediately by ending your session.

Belladerma may revise the Terms and Conditions at any time without notice. Use of the Website after the posting of the modified Terms and Conditions will constitute acceptance of these revised conditions. You are therefore invited to consult the Terms and Conditions on a periodic basis.

Intellectual Property

Subject to the works used under license or the hyperlinks displayed on the Website, Belladerma is the exclusive owner of the intellectual property rights on all content of the Website, including in particular articles, texts, photographs, images, illustrations, audio clips, video clips, software and codes.

Without limiting the foregoing, Belladerma is the exclusive owner of the trademarks contained on the Website. The User agrees not to use the trademarks contained on the Website without the prior written consent of Belladerma.

Furthermore, Belladerma may be the owner of 'other trademarks related to the names, words, advertising slogans, logos, designs and graphics which may be displayed, from time to time, on the Website.

In the where a third party trademark is displayed on the Website by hyperlink or otherwise, this shall not be construed as a "use" of such trademark within the meaning of the Trademarks Act and/or or constitute a representation on the part of Belladerma that it is an affiliate or associated with the owner of such trademark.

Restricted license to use the Website

For the purposes of browsing the Website, Belladerma grants the User a limited license to display on his computer station or to print, download and use the HTML language underlying the Website as well as the texts, audio clips, video clips and any other content to which he can access, but only for purposes not commercial, personal or educational, all on condition that the content is not modified.

No other use of Belladerma's intellectual property rights can be permitted other than that mentioned herein above unless you have obtained the prior written consent of Belladerma.

Furthermore, in order to allow navigation on the Website or to carry out online transactions , Belladerma may allow the User to download software and/or computer applications from the Website or other Internet resources. This software and/or computer applications are protected by copyright. Their downloading and use are governed by the specific user agreements for such software and/or computer applications. When You download software or a computer application, You confirm your acceptance to submit to the terms and conditions of the user license applicable to this software and/or computer application.

Accuracy of information and availability of products

Belladerma has designed the Website primarily for informational, advertising and transactional purposes. Although Belladerma takes care to compile the information contained on the Website with all due care at the time of its initial presentation, it is possible that certain information may, from time to time, be erroneous, inaccurate or incomplete. It is also possible that, from time to time, the information contained on the Website may become outdated.

Furthermore, the Belladerma Website meets certain computer standards , techniques, graphics and typography. Under no circumstances shall Belladerma be held liable for any prejudice or damage, direct or indirect, resulting from the breakdown of the personal computer, the server or any device or program of the User, the loss of data or any other breakage or technical problem encountered by the User while browsing the Website.

In the event that the User notices errors or inaccuracies ) with regard to the content of this Website or encounters technical difficulties in the use of the Website, the latter agrees to notify the person in charge of the Website without delay at the address indicated in the Notices and Communication section .

Without limiting the generality of the foregoing, Belladerma makes no warranty as to the description and/or illustrations of the products it sells or advertises on the Site. Web, these descriptions and/or illustrations are given for information only. INFORMATION RELATING TO PRODUCTS AS WELL AS THAT RELATING TO PRICES AND AVAILABILITY OF PRODUCTS APPEARING ON THE WEBSITE MAY CHANGE FROM TIME TO TIME WITHOUT NOTICE AND WITHOUT INVOLVING THE RESPONSIBILITY OF BELLADERMA. Thus, certain models or colors of products may not be available from time to time and Belladerma cannot be held responsible in this regard.


The Belladerma Website may contain hyperlinks to redirect the User to external websites belonging to third parties which are hosted on servers outside of that of Belladerma. The User acknowledges that by activating such hyperlinks, he is automatically leaving the limits of the Belladerma Website. The activation of hyperlinks to external sites cannot be interpreted as constituting any affiliation or association that could bind Belladerma to the holder of the rights relating to these external websites.

Since Belladerma is not in a position to exercise any control over the content of websites external to its own, it cannot be held liable for any loss or damage that may result in particular from the inaccuracy or the non-compliance of the content of these websites. The activation of the hyperlinks displayed on the Belladerma Website is carried out at the User's own risk.


Belladerma implements all the measures reasonably necessary so that its Website can comply with the legislation applicable in Quebec and Canada with regard to the protection of personal data. personal information. For this reason, navigation on the Website, including purchases made online, is governed by Belladerma's privacy policy, which aims in particular to inform the User of the nature of the personal information that may be collected, used and disclosed. to third parties, if any. The User can access Belladerma's privacy and confidentiality policy below

Communication by email or electronic means

Belladerma may communicate by email or electronic means with Users, particularly with those who have placed purchase orders for products, those who forwarded requests for information, those who registered for one of its contests, those who subscribed to one of its newsletters or those who joined Belladerma's social media pages (such as Facebook or Instagram). These communications may be considered commercial electronic messages (“CEMs”) within the meaning of Canada's Anti-Spam Legislation (“CASL”) and its regulations. Although it may be exempted by CASL from requiring consents under CASL, Belladerma's policy is to require the express consent of any User prior to sending a CEM in addition to offering any User the power to unsubscribe at their discretion in order to stop receiving MECs from Belladerma by activating the unsubscribe hyperlink or by communicating by email at the address indicated in the Notices and Communication section. If You are of the opinion that You have received a CEM from Belladerma when You should not have received it, please immediately contact the person responsible at the coordinates, Isabelle Vibert, Co-president, isabelle.vibert@belladerma.ca and Belladerma take the steps reasonably necessary to promptly correct the situation.

Disclaimer of Warranties

Belladerma makes no representations and gives no warranties regarding the proper functioning of the Website, its suitability for use, or the lack of errors or interruptions during its use. Belladerma makes no representation or warranty that the server from which the Website is operated is or will be free of viruses or other harmful components. THE COMPONENTS OF THE WEBSITE ARE PROVIDED TO YOU "AS IS" AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND. BELLADERMA AND ITS LICENSORS DISCLAIM ALL WARRANTIES OR CONDITIONS, WHETHER WRITTEN OR ORAL, STATUTORY OR CONVENTIONAL, INCLUDING WARRANTIES OF QUALITY, DURABILITY, SUITABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Federal or provincial laws do not allow the exclusion of certain warranties, so the above exclusions may not apply to you.


Belladerma reserves the right, at its sole discretion and without notice, to cancel a transaction, purchase or order or to restrict access of the User to the Website, in the event that the User performs acts in violation of the Terms and Conditions where it is brought to the attention of Belladerma that unauthorized transactions are or could be carried out by or on behalf of of the User.

Applicable law

This is governed by the laws of the province of Quebec, Canada. Any dispute concerning this Website will be brought before the competent courts of the province of Quebec in the judicial district of Quebec.


Unless the context does not permit, masculine and feminine are interchangeable and used without discrimination in all text on this Website.


Notices required or permitted to be given under the Terms and Conditions must be in writing and will be deemed to have been validly given if given. are emailed to info@belladerma.ca.

Sale condition


Conditions of Sale

Belladerma offers the User the possibility of making certain purchases through the Website, subject to the payment of a monetary consideration. We invite you to read the conditions of sale that govern any purchase made on the Website below (Conditions of Sale).

Terms and conditions

Belladerma encourages you to read these general conditions which follow.

If you browse this site without first reading our policies and terms and conditions, you still agree to be bound by all of them. Therefore, if you find yourself in disagreement with these terms, we recommend that you do not access our website.

How our online store works
The accuracy of the information

The information that appears on this site, such as images, product descriptions, the colors offered, the prices and other information are given as an indication. Belladerma strives to ensure the accuracy of the information presented. Any errors that may have been introduced will be rectified as soon as possible following verifications.

The presentation of products on the online store at any given time does not mean or guarantee that these products will be available at all times.

In the event of a justifiable dispute regarding an order, Belladerma reserves the right to refund the price paid by the consumer within 48 working hours.

General conditions of sale

These general conditions of sale define the rights and obligations of the parties in the context of sales made on this online store. They regulate all the steps necessary for placing and monitoring the order. All orders and purchases made through this site are subject to terms and conditions clearly set forth on this site.

These conditions apply only to natural persons, at least 18 years old.

You can save or print these general conditions of sale. By visiting this site, you acknowledge and accept our policies and conditions.

Belladerma reserves the right to adapt or modify, at any time, these general conditions . We invite you to visit these pages from time to time to review the current policies, which are mandatory and binding on you.

If modified, these are the general conditions of sale which will be in force on the day the order is placed. We advise you that in the event of a dispute concerning the reality or the terms of the transaction, it is the computer records that will serve as proof between the parties.


The final validation of the order takes place after the validation of the payment. It is very important to us that when you enter the essential information to place the order, you pay close attention to this information. The confirmation of your purchases commits you to the order and to the veracity of your information in the wording of the recipient's contact details. This attention is paid to the accuracy of the email, the billing/delivery address (apartment number, post office box and telephone number, for example). Belladerma cannot be held responsible for errors made by the customer, delays in delivery or the impossibility of delivering the products ordered due to these errors.

Prices are expressed in Canadian dollars. Belladerma reserves the right to modify them in the event of an increase in charges, in particular the rate of QST and GST and in the event of manifest error.


Belladerma retains ownership of the products ordered until effective and full payment of the order. Once the order has been sent to the customer, the latter becomes responsible for the product.

*** Belladerma cannot be held liable for damage of any kind, whether material, immaterial or bodily, which may result from improper use of the products marketed. ***

Price and quantity

Product prices and availability are subject to change without notice. We strive to give you the most accurate information possible. However, for various reasons, there may be changes.

The discounts mentioned on certain items are valid until the merchandise is exhausted in our inventories. Please note that we process orders on a “first come, first served” basis.

As for prices, they are presented in Canadian dollars. Please note that taxes and delivery/transportation costs are applicable on the price indicated for each product.

Payment method

When your choice is made on one or more selected products and transferred to your shopping cart, it is important to consider that Belladerma will charge GST and QST for orders shipped within the province of Quebec. In addition, you must pay, in addition to the price of the products, a flat-rate contribution to the shipping costs, the amount of which will be specified on the order form before its validation.

According to Canadian law, your purchases will be taxed according to your delivery address. Quebec customers pay GST and QST. Canadian customers pay GST only. For the maritime provinces, the harmonized sales tax (HST) is applicable.

The goods described on the sales document remain the property of Belladerma until full payment thereof.

Currently, the mode of payment is made by credit cards: Visa, Mastercard and American Express and is secured by the Paypal service. The final validation of the order is made after the validation of the payment.

Belladerma reserves the right to cancel any order in the event of refusal of authorization of payment or verification of the credit card by officially accredited bodies. This reserve is also maintained if Belladerma justifies this use as being fraudulent. Consider that each case will be reported to the competent authorities.

Once this step has been completed, we will email you a confirmation of your purchase (acknowledgment of receipt) including a summary of the items ordered and the delivery/billing address.

Orders and their processing

Belladerma undertakes to process each order in a personalized manner and to process it as quickly as possible. The online store's operating days are Monday to Friday, at all times, with the exception of the following holidays:

January 1 and 2;
Easter Sunday;
June 24July 1;
Labour Day;
December 25

For any order, shipping (transport ) is also done on working days, that is to say from Monday to Friday excluding Saturday and Sunday.

When processing your order, the responsible team at Belladerma can communicate with you by email. It is your responsibility to check and pay particular attention to the emails sent. These may contain important information about your purchase.

Therefore, for various reasons, a member of the Belladerma team may use your phone number. telephone to communicate with you more quickly.

La boutique en ligne de Belladerma contient quelques hyperliens vers d’autres sites Web. Cela dit, nous n’avons aucun contrôle et nous ne sommes pas responsables des pratiques en matière de protection, telle celle rattachée à la confidentialité, à la sécurité de ses sites Web, des contenus qui y sont présentés et le bon fonctionnement des sites.